(4.4 / 5)10+ Ratings

Tide Reviews

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Overall Rating

4.4
10 Reviews
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About Tide

Tide.com is a business financial platform that provides digital business banking services. It's an alternative 'bank' account aimed at small businesses, freelancers, and independents. The platform is designed for sole traders and small limited companies who want a free, quick, and easy business bank account. The Tide account is based around a smartphone app which makes it convenient for users to manage their finances.

In addition to banking services, Tide.com also offers a variety of features such as real-time account balances, transaction history, the ability to create and send invoices, and integration with accounting software like Xero and QuickBooks. It also provides a free Tide Mastercard for business expenses.

Tide.com is not a bank but it's the leading provider of digital business banking services in the UK with a 10 percent market share. It's one of the UK’s fastest-growing fintechs and it's expanding its services to other countries like India.

On the other hand, Tide.com is also a website for Tide laundry and fabric care products. It offers a range of products including powders, liquids, and pacs for laundry care. Users can visit the website to learn more about stain removal, fabric care, and more from Tide.

Hope this helps! If you have any other questions, feel free to ask.

Tide Pros & Cons

Pros of Tide.com:

  • Effective Stain Removal: Tide products are known for their ability to remove tough stains, including those from everyday use and heavy-duty messes.
  • Variety of Products: Tide offers a range of products including powders, liquids, and pacs, catering to different laundry needs.
  • Fabric Care: Tide products help keep clothes clean, fresh, and soft, with options like Tide Plus A Touch of Downy for added softness.
  • Hypoallergenic Options: Tide Free and Gentle is a powerful, hypoallergenic detergent that is free of dyes and perfumes, making it suitable for sensitive skin.

Cons of Tide.com:

  • Customer Service Issues: Some customers have reported poor customer service, including difficulties with international payments and unresponsive support.
  • Financial Concerns: There have been complaints about transaction fees and issues with account management, leading to frustration among some users.
  • Mixed Reviews: While many customers praise Tide for its effectiveness, some have noted issues with the scent of certain formulations and concerns about residue in clothes.

Overall: Tide.com offers a wide range of effective laundry detergents, but some users have experienced issues with customer service and product formulation.

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Tide Customer Reviews (10)

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Gregory Dixon
Gregory Dixon
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Jul 16, 2024
Barry Jones
Barry Jones
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Jul 16, 2024
Ansel Godin
Ansel Godin
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Jul 15, 2024
Bertha Craig
Bertha Craig
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Jul 12, 2024
Stephanie Cole
Stephanie Cole
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Jul 12, 2024
Rhonda Nichols
Rhonda Nichols
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Jul 12, 2024
Ólafur Róbertsson
Ólafur Róbertsson
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Jul 11, 2024
Catherine Rouze
Catherine Rouze
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Jul 11, 2024
Mark Santiago
Mark Santiago
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Jul 11, 2024
Hafrún Indriðadóttir
Hafrún Indriðadóttir
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Jul 10, 2024

Tide Customer’s Q&A

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Tide Features and Benefits

Tide.com is a platform that offers a variety of features and benefits for businesses. Here are some key features:

  • Free account opening with no monthly fees: This allows businesses to get started without any upfront costs.
  • Fast and easy account setup process: Businesses can quickly set up their accounts and start using the platform.
  • Real-time account balances and transaction history: This feature allows businesses to keep track of their finances in real time.
  • Ability to create and send invoices: This can be a useful tool for businesses that need to bill their clients.
  • Integration with accounting software such as Xero and QuickBooks: This feature can help businesses streamline their accounting processes.
  • Free Tide Mastercard for business expenses: This can be a convenient way for businesses to manage their expenses.

In terms of benefits, Tide.com offers:

  • Time and money-saving features: For example, businesses can pay from almost anywhere, keep track of their spending, and withdraw cash easily.
  • Security: The platform offers a 24/7 fraud helpline and requires users to enter their card's PIN after every 6th contactless transaction for added security.
  • Convenience: The platform offers automatic categorisation of transactions for easy accounting, instant invoice payment and creation, and access to business loans for eligible businesses.
  • Support: Tide offers 24/7 support on its app for all business account holders.

These features and benefits can help businesses manage their finances more effectively and efficiently. However, it's always a good idea to check the official website for the most accurate and up-to-date information. Hope this helps! If you have any other questions, feel free to ask.

Tide Pricing

Tide.com offers a variety of account plans for businesses. Here are the details:

  • Free Plan: This plan costs £0.00 monthly. It includes a Tide business card, free expense cards for your team at £5/month, transfers in & out at 20p per transfer, and ATM withdrawals at £1. It also offers read access for team members, scheduled payments, accounting integrations with Quickbooks, Xero, Sage and more, multi-business feature to hold up to 5 business accounts, and a 24/7 fraud helpline.

  • Plus Plan: This plan costs £9.99 +VAT monthly. It includes all the features of the Free plan, with the addition of 20 free transfers per month, phone support, 24/7 legal helpline, and exclusive member perks.

  • Pro Plan: This plan costs £18.99 +VAT monthly. It includes all the features of the Plus plan, with the addition of unlimited transfers and two free expense cards.

Please note that the prices and features may vary, so it's always a good idea to check the official website for the most accurate and up-to-date information.

For laundry and dry cleaning services, you would need to create an account or log in to see location-specific pricing. The cost of dry cleaning varies by garment and laundry service prices are typically by the pound.

Hope this helps! If you have any other questions, feel free to ask.

Payment Method

Tide offers a feature called Payment Links which allows businesses to accept card payments online. This includes payments from Visa, Mastercard, and Apple Pay. The process is simple and fast, with no hidden fees.

To use this feature, one needs to create a payment link in the Tide app and send it to customers directly. Customers can then make their payments using the link. This is a flexible and fast payment solution with some of the lowest transaction fees around.

It's important to note that the payment processing times are usually between 1-3 business days. This feature is particularly useful for businesses that do not have their own website or online shop.

Please note that this information is subject to change and it's always a good idea to check the specific website for the most up-to-date payment methods. For more detailed information, please visit the respective websites.

Tide FAQs

FAQ

Tide Alternatives

Here are the top 10 alternatives to Tide:

  1. SAP Concur: Simplifies expense, travel, and invoice management for greater visibility and control.
  2. Pleo: Automates expense management with a smart app.
  3. Spendesk: Helps businesses spend smarter with effective spend management.
  4. Airbase: Manages the entire spend process in one place.
  5. Keap: Provides small business CRM, e-commerce, email, and social marketing solutions.
  6. Stampli: An AP automation solution that doesn’t require rework to your ERP or changes to your AP processes.
  7. Webexpenses: A global provider of expense management software.
  8. Persil Proclean: A laundry detergent that is a strong competitor to Tide.
  9. Gain: Another popular laundry detergent.
  10. Purex: A well-known laundry detergent brand.

These alternatives offer various features that might suit different needs. Always consider the specific requirements before choosing an alternative.

FAQ

How To Open A Tide Account?

To open an account on Tide, follow these steps:

  1. Download the app from the Play Store or Apple Store.
  2. Provide details about the company, such as the company name and industry.
  3. Upload an ID and take a selfie for identity verification.
  4. Get the current account approved in minutes. Additional information may be required.

For Tidio, visit www.tidio.com and click on the Get started free button. Provide an email address, password, and website URL to create a new account.

For TideWe and Southern Tide, visit their respective websites and follow the account creation process.

Please note that the process may vary depending on the specific site. Always check the respective website for the most accurate and up-to-date information.

FAQ

Tide Return Policy?

The return policy for tide.com varies depending on the specific site. Here are some details:

  • Southern Tide: Returns and exchanges are made easy through their portal. Customers can exchange an item for a different size or color. For in-store purchases and bedding and bath products, customers must contact their customer service team. Items from their Sail Shops and Last Catch Sale, as well as all Fragrance sales, are final and not available for return or exchange.

  • TideWe: Items purchased on the TideWe.com website can be returned unused up to 30 days from the date of purchase. They do not accept returns for custom waders, dirty, damaged or worn products, or undergarments that have been removed from their original packaging. If the return is caused by the customer, the customer should be responsible for the shipping fee.

  • tide-custom.com: Customers have 14 days to decide if an item is right for them. Returned items must be in their unused condition with the original packing. They do not accept a returned item that has been worn, damaged, washed, or altered in any way.

  • Tide Laundry Products: To receive a full money back refund, customers must mail a completed Guarantee form, the original UPC from the Tide product, and the original dated receipt with the purchase price circled. This must be postmarked within 30 days of purchase.

Please note that this information is subject to change and it's always a good idea to check the specific website for the most up-to-date return policy. For more detailed information, please visit the respective websites.

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